The ADASON GROUP™ provides the highest quality operational and customer service support. Our dynamic team has more than 100 years of experience in the advertising, public relations and airline industries including marketing, human resources, engineering, communications, operations and in-flight service. 

The ADASON GROUP™ team is focused on providing our customers with a hassle-free, time valued process.  Our Quality Assurance and Quality Control team anticipates and proactively resolves problems to ensure overall quality of the product through the lifetime of the share program.  A toll-free number is available to ensure 24/7 support, 365 days a year.

Dynamic Team Support — ADASON’s support team is comprised of an Account Manager, Operational Manager and a Quality Assurance / Quality Control team. Each individual on the team is focused on building a relationship with our customers to ensure the highest level of satisfaction.

Quality Assurance / Quality Control (QA/QC) —

The QA/QC team is responsible for:

• Immediate problem resolution (24/7)
• Production timelines
• Inspection processes and “work-arounds”
• On-the-spot inspections – scheduled and unscheduled
• Consistency of ad placement
• Ad changeover compliance
• Integrity of the ad throughout its lifecycle
• Overall quality of production and all processes associated with each product